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Study Guide 4 Chapters 10-12 |
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COMM 380, Lustig & Koester, 6th
ed.
Your final exam will be a comprehensive exam covering the entire primary
textbook (Lustig & Koester). There will be one-hundred questions on the
final consisting of approximately half from the first nine chapters and half
from the last three chapters (10-12). The final exam will include several
matching questions that will require you to know various terms and their
definitions. It will consist of
multiple-choice and true-false questions just like the earlier exams. You
will need to also review vocabulary from each chapter, your class
notes, and other materials from the text not mentioned here. Be sure to study the following
subjects for the final exam.
Chapter 10 1. Name the five types of interpersonal
relationships discussed in Chapter 10?
What are some variations in communication patterns for each type based
on different cultural norms? 2. Name & explain the 3 primary
dimensions used by people throughout the world to interpret interpersonal
communication messages. Which
dimension is used by members of a culture to interpret the degree of friendliness,
liking, and social warmth? How do
high-contact and low-contact cultures differ in their affiliation
behaviors? 3. What are the three dialectics
identified as important in interpersonal relationships? Explain each. How do collectivist cultures tend to
typically relate to “outgroups”? 4. What is face? What are some of its three major characteristics? Does face
refer to negative as well as positive behaviors? 5. What are the three kinds of
universal face needs according to Tae-Seop Lim? Explain each. What is lien and jen? 6. What is facework? 7. What is uncertainty reduction
theory? What is
anxiety/uncertainty management theory?
8. What are the major causes or
conditions related to uncertainty and anxiety management behaviors? When a person behaves in a deviant and
unexpected way, what are the usual reactions by others? 9. What are the two main generic labels
for the consequences of uncertainty and anxiety management behaviors that are
applicable to intercultural communication? 10. Name and explain the three general
strategies to gain information and reduce the level of uncertainty 11. Regarding self-disclosure, define
each of the following concepts: Depth,
Breadth, 12. According to ting-Toomey and Oetzel,
people typically define and respond to conflict differently in collectivistic
and individualistic cultures. Describe some of the key differences. Which is more nonconfrontational? In which can people express agitation
and anger regarding an issue and then socialize and joke with the same person? 13. In individualistic cultures is
preserving the face of others considered most important? Chapter
11 1. What are social episodes? What are their main characteristics? 2. Name and explain the five components
of social episodes discussed in Chapter 11. What metaphor is used by the
authors to describe cultural patterns?
How do social roles and social behavior differ? What do we call the recurring,
repetitive topics that people talk about in social conversations? 3. Be generally aware of some
differences in social episodes from one culture to another. 4. In the health care context what is
transcultural nursing? What are
the three general approaches about health that cultures use to explain their
beliefs about illness and wellness?
Which one advocates maintaining a sense of balance with nature? Which one is generally used in the 5. What are some ways that educational
contexts and interactions differ from culture to culture? Do all cultures place great value on
education? 6. What are some ways that business
contexts differ from culture to culture?
How does flow or pacing of business negotiations differ? How does the value of individual achievement
differ? How does the importance
of social hierarchy affect business transactions in various cultures? How do
women’s roles in business differ? Where is the power position at a
table during a Japanese business meeting? What is kiburn?
Chapter 12 1. What does muted group theory tell us
about how people act if they are not part of the dominant group? 2. What is the contact hypothesis? What are Amir’s four conditions
that are likely to lead to positive attitudes from intercultural
communication? 3. What is the
process called when individuals move beyond the feelings and behaviors of
their own cultures and incorporate other cultural realities? 4. What is assimilation? What is the preferred term of our
authors for the process that takes place when an individual goes through
changes as a result of intercultural contacts? 5. What is culture shock and when does it
occur? What is the U-curve hypothesis?
W-curve? 6. What is marginalization? Segregation? 7. What are some benefits of only
interacting within one’s own culture? 8. What is lost when we communicate with
people who are culturally different?
What is intercultural transformation? 9
. What are the three key ethical dilemmas of
intercultural competence? 10. The following phrase,
“When in Rome, do as the Romans do”, places responsibility for change
or adaptation mainly on whom? 11. What is cultural
relativism? What does David Kale
see as the two values that transcend all cultures? What does he suggest as
the principles to guide ethical communicators? 12. What are the two opposing forces discussed
in Chapter 12 that impact the U.S. and its many cultures, as well as the U.S.
and other cultures? 13 What might be one of the most dangerous
enemies to the survival of a culture? |